TZL GLobal solutions
Business Processing Outsourcing Solutions
Tzl global solutions
Touch the lives of all people globally by creating a differentiated service experience using innovation and technology. Achieved through passion, customer orientation, entrepreneurship and results orientated.
TZL Globa (Pty) Ltd., with over 100+ years of management experience, is a trusted and highly esteemed tech-enabled service partner for citizens, business and governments. The company has established itself as one of the top players in the field Business Processing Outsourcing industries of visa, passport, consular, and citizen services. Since its establishment in 2019 as subsidiary of TZL Holdings, TZL Global has been setting industry benchmarks and delivering comprehensive solutions in various areas, including e-governance, attestation, biometrics, e-visa, and retail services.
Collaborating with TZL Holdings and its subsidiary companies, strategic partners locally and internationally, TZL Global ensures the highest level of data security through cutting-edge technology and robust processes.
Our operations have scaled up across 66 nations, with a global footprint spanning more than 85 centres worldwide supported by over 300 employees and associates within the entire group associations.
The company's network is supported by global training centres and global contact centres, further enhancing our capabilities in delivering top-notch consular, biometric, and citizen services.
TZL Global is a leading technology enabled digital service provider, providing (i) Business Correspondents services for banking industry (ii) Assisted E-services; and (iii) E-Governance Services at grass root levels in Africa. Through our robust network we provide access points for delivery of essential public utility services, social welfare schemes, healthcare, financial, educational, agricultural and banking services for governments (G2C) and businesses (B2B) alike in addition to a host of B2C services to citizens in urban, semi-urban, rural and remote areas.
Through our tech-enabled integrated business model, we provide digital and physical products and services in the G2C, B2C, B2B categories in semi-urban, rural and remote areas where penetration of internet is low and citizens need assistance in availing basic technology enabled services. We organize our business along three primary business segments, (i) Business Correspondents Services; (ii) Assisted E-services; and (iii) E-Governance Services. A key stakeholder in each of our business segments are merchants, with whom we collaborate for delivery of our products and services to the citizens. As a part of our operations, we act as business correspondents (“Business Correspondents”) to provide banking products and services on behalf of banks to people while performing a variety of services including opening savings, recurring deposit accounts, cash deposits, withdrawals, remittance, transfer, bill collection services, through TZL Holdings Subsidiaries and strategic partners. We also provide a variety of assisted e-services through retailers and digital stores also known as TZL Touchpoints, including PoS services, ticketing services, assisted e-commerce services, etc. Further, we facilitate delivery of various e-governance initiatives of Governments in Africa by providing various information communication technology (“ICT”) enabled citizen centric services (“E-Governance Services”) through our merchants also known as TZL Touchpoints to the citizens.
tzl global solutions
We focus on
efficiency
Global
Reach
With client citizen, business and governments located in multiple political, financial and economic systems and adhering to diverse regulations and cultural practices, TZL Global has been able to fulfil a wide range of dynamic requirements. We have addressed these challenges effectively to ensure the success of all engagements in the global marketplace.
Business
Integrity
At TZL Global, an abiding commitment to integrity is hardwired into our business practices under the overarching umbrella of corporate governance. We believe that corporate governance creates an environment of trust, transparency and accountability vital to financial stability and sustainable growth of our business. It forms the very fabric of doing business in an ethical and responsible way. It is implemented organization wide through a structure of responsibilities, accountability and reporting, uncompromisingly overseen by our leadership team.
Technological
Innovation
TZL Global rapid growth trajectory has been catalysed by harnessing the infinite power of modern technology. As a strategic partner to sensitive clients, it deploys best-in-class technology to provide solutions to business and governments across the globe so that they can transform the way they deliver services to citizens. Our goal is to leverage innovations in technology to help our clients augment service improvements and responsiveness to their citizens and clients; maximise productivity and efficiency of their service processes, and use the power of the digital revolution to empower their client citizens.
Security
Optimalization
We have created proprietary technology platform especially for robustness and scalability while maintaining the utmost security of client data. The strength of our technology deployment has significantly enhanced our ability to manage complex workflows for huge volumes of data and applications supported by state of the art security measures.
tzl global solutions
Delivering
Excellence
We offer more efficient and customised services to help our clients to reduce process complexity, minimise cost, achieve desired output, enhance customer experience and formulate business strategies.
